PHPSESSID “Shopping Cart is empty” after order cancelation – Video explanation

Hey all,

Magento makes me crazy…

Our site has been working fine, but a customer phoned today to let us know he couldn’t buy. If you try and purchase any item on www.medipost.shop you can add it to the shopping basket, but as soon as you click on the ‘proceed to checkout’ option, it presents you with

“Shopping Cart is Empty – You have no items in your shopping cart.”

When we clear (or even modify it) the cookie “PHPSESSID”, all return to normal.

Here is the video of the problem : https://recordit.co/XG8Vt1PUEs

How can I fix that ?

Thanksssss a lot !!

submitted by /u/marketerpost
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