I work for a company and the website is on Magento2. I am not a website developer at all so my explanation of the issues and my theories have no technical basis. We have 2 shopping carts and a lot of extensions.
- We can not get things like Apple Pay to work…our Apple pay is linked to something called Braintree and our developers can’t get past the test stage with Apple pay or something.
- We have a 1 step checkout extension and some people say that they type in their correct credit card or address and it changes somehow to an old card or address. I ask the client if they have auto fill and they say no.
- The website simply does not load for some people.
- I set up discounts on certain items and the discounts don’t work for some people
- Add to cart button gives us a popup preview of the product…it does Add to cart, but then there is another option to add to cart or continue shopping in the pop up which seems confusing.
- Our Instagram feed on the footer keeps disappearing
- its difficult to update things like our spa locator, also an extension, or it just doesn’t load.
We have had so many changes made to the website to try to make it look better. In my mind, it’s like a painting that keeps getting painted over, which leads to these issues perhaps…but I have been told that it is not how it works. Any insight would be appreciated!
submitted by /u/CM11182020
[link] [comments]