Help with Magento 1.7.0.2 site (I know, I know)

I’m trying to help a friend of mine fix an issue with his site, running on an apparently heavily customized 1.7.0.2. I’m no stranger to HTML/PHP, but have no idea how to dig into Magento.

The issue is that some email forms work, and others don’t.

It appears that regular email submission forms aren’t working, but custom forms do work.

I’m trying to figure out what the difference is, but I’m not making much headway.

The email wasn’t working at all, but I was able to install SMTPPro and configure it to connect to the mail server. That made emails generated by the system (e.g. failed payment, new orders based on the shopping cart, etc.) to work, but it appears that the forms based on the email submission don’t work.

Any pointers on where I should look would be greatly appreciated.

submitted by /u/bikergeekx
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