Seems to me like 90% of customers on my cart using M2 checkout as a guest. That’s fine. Immediately after ordering they have the option to create an account. Most don’t. The issue is every email they get says “You can check the status of your order by logging into your account.” So they click the link but they have no account. They create one. The guest sales won’t transfer over, so once they log in it says NO ORDERS FOUND.
Not sure how to resolve this? Do I simply remove all text in emails, on the site, etc encouraging people from LOGGING IN to check the order status (only providing email alerts) or is there some way to let people track an order with complete details, without logging in? I’ve tried the url at /trackorder/index/view/ but even there once you confirm the order# and email it says for COMPLETE DETAILS, you need to log in.