We use a certain extension to update a site. There are a few jobs, the main ones are a big overnight import of product information and another one that runs every 15 mins which imports stock information. They come from different sources, the overnight from headoffice, so to speak, and the stock one from the warehouse. It has all run smoothly enough for a few years now.
The overnight one has a field for “allow backorders” (0, 1, 2), the stock import has a field for “qty” and “out-of-stock-qty”
Recently the client has noticed discrepancies in the backorder functionality. If they change a product to allow or disallow backorders, this information does not get imported into the site database.
On advice from the extension I have tested importing a qty with the overnight import, and then the backorder field got updated. However afaik this information is not available to the creators of the overnight import so I’m not sure this is an option.
I suppose my question is, is this standard Magento behaviour does anyone know? or is it likely a quirk of the import extension? Is it something that may have changed with recent versions of Magento as we don’t recall this happening before though maybe it did and just nobody noticed till now? Just wondering really so we can see where to go next. Thanks!
ETA:Magento version 2.4.5 p4 and uptodate extension verion too
submitted by /u/hawthornmage
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